Hotel Metropolitan Saitama-Shintoshin

APAC Hotels & Resorts
Saitama
Hotel Metropolitan Saitama-Shintoshin
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Hotel Metropolitan Saitama-Shintoshin | Saitama | Japan

330-0081 Saitama, Saitama, 11-1 Shintoshin, Chuo-ku, Japan

You might be eligible for a Genius discount at Hotel Metropolitan Saitama-Shintoshin. To check if a Genius discount is available for your selected dates sign in.

About this propertyComfortable Accommodations: Hotel Metropolitan Saitama-Shintoshin in Saitama offers air-conditioned rooms with private bathrooms, city views, and modern amenities. Each room includes a tea and coffee maker, refrigerator, and free toiletries.

Dining Experience: Guests can enjoy European cuisine at the on-site restaurant, which serves lunch and dinner. A buffet breakfast is available each morning. The hotel also provides free WiFi throughout the property.

Convenient Location: Located 51 km from Tokyo Haneda Airport, the hotel is a 4-minute walk from Saitama Super Arena. Nearby attractions include Saitama Stadium 2002 (11 km) and SKIP CITY Visual Museum (13 km).

Guest Services: The hotel offers a 24-hour front desk, lift, minimarket, full-day security, and luggage storage. Paid on-site private parking is available. Guests appreciate the public transport options and attentive staff.Distance in property description is calculated using © OpenStreetMap

See Photos for Hotel Metropolitan Saitama-Shintoshin (24)

Hotel Metropolitan Saitama-Shintoshin 10

Review score

Based on 84 reviews

Facilities

Cleanliness

9.3

Comfort

9.2

Value for money

8.4

Location

8.9

Total

8.8

Free WiFi

Room choices in Hotel Metropolitan Saitama-Shintoshin

Double Room - Non-Smoking

Queen Room - Non-Smoking

Superior Twin Room - Non-Smoking

X 3 X 3

Superior Triple Room - Non-Smoking

Exective Twin Room - Non-Smoking

Services

Internet	WiFi is available in the rooms and is free of charge.
Parking	Parking garage. Accessible parking
Bathroom	Toilet paper. Towels. Bath or shower. Slippers. Private bathroom. Toilet. Free toiletries. Hairdryer. Bath. Shower
Bedroom	Linen. Wardrobe or closet. Alarm clock
View	City view. View
Kitchen	Electric kettle. Refrigerator
Room Amenities	Socket near the bed. Clothes rack
Media & Technology	Streaming service (like Netflix). Flat-screen TV. Satellite channels. Telephone. TV
Food & Drink	Restaurant. Tea/Coffee maker
Reception services	Invoice provided. Luggage storage. Currency exchange. 24-hour front desk
Cleaning services	Daily housekeeping. Trouser press. Dry cleaning Additional charge. Laundry Additional charge
Business facilities	Fax/photocopying Additional charge
Safety & security	Fire extinguishers. CCTV outside property. CCTV in common areas. Smoke alarms. Key card access. 24-hour security. Safety deposit box
General	Minimarket on site. Vending machine (drinks). Designated smoking area. Air conditioning. Wake-up service. Heating. Soundproofing. Carpeted. Soundproof rooms. Lift. Non-smoking rooms. Wake up service/Alarm clock
Accessibility	Upper floors accessible by elevator
Languages spoken	English. Japanese

Conditions

Check-in	From 15:00 to 00:00
Check-out	Until 11:00
Cancellation/ prepayment	Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds	Child policiesChildren of any age are welcome.Children 7 years and above will be charged as adults at this property.To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.Cot and extra bed policiesCots and extra beds are not available at this property.
No age restriction	There is no age requirement for check-in
Pets	Pets are not allowed.
Cards accepted at this hotel	Cash is not accepted

Frequently asked questions about Hotel Metropolitan Saitama-Shintoshin

How does the best price guarantee work?

If you find a lower rate for this establishment on another website, hurry up and contact our customer service team, through our contact from, in the page's 'Contact' tab.

Is WiFi available at Hotel Metropolitan Saitama-Shintoshin?

WiFi is available in the rooms and is free of charge.

Is there free parking available at Hotel Metropolitan Saitama-Shintoshin?

Parking garage. Accessible parking

What languages are spoken at Hotel Metropolitan Saitama-Shintoshin?

English. Japanese

What are the general services offered at Hotel Metropolitan Saitama-Shintoshin?

Minimarket on site. Vending machine (drinks). Designated smoking area. Air conditioning. Wake-up service. Heating. Soundproofing. Carpeted. Soundproof rooms. Lift. Non-smoking rooms. Wake up service/Alarm clock

Are pets allowed at Hotel Metropolitan Saitama-Shintoshin?

Pets are not allowed.

What credit cards are accepted at Hotel Metropolitan Saitama-Shintoshin?

Cash is not accepted

What is the check-in time at Hotel Metropolitan Saitama-Shintoshin?

From 15:00 to 00:00

What is the check-out time at Hotel Metropolitan Saitama-Shintoshin?

Until 11:00

100% real reviews of Hotel Metropolitan Saitama-Shintoshin

Check the opinions of our clients

United States

Luis

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Hotel Metropolitan Saitama-Shintoshin

Great location and wonderful staff

Location is just outside of the train station and the Saitama Super Arena. Perfect for any event here. The staff is wonderful and helpful. The restaurants and convenience store located on site are really good and offer a great variety. Room was spacious enough for me and very comfortable.

Nothing

Australia

Roger

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Hotel Metropolitan Saitama-Shintoshin

Wonderful

Stylish hotel close to station and arena. Restaurants and massive shopping mall close by. Excellent.

Singapore

Joreen

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Hotel Metropolitan Saitama-Shintoshin

Great location and service staff

Location is awesome as it is just minutes from the Saitama Super Arena, and it is surrounded by a few huge malls nearby and plenty of food options. The room itself was really comfortable equipped with a long table and chair next to the window, comfy big bed and has sufficient space for myself and my medium luggage + lots of shopping stuff. The TV is a smart TV and the screen is huge as well. Service staff are very courteous and helpful and their breakfast was good! Thank you!

Maybe just the few hair strands on bed and in the toilet, and also a bit of dirt in the toilet that put me off a little, and also the lack of light at the door entrance (it felt scary to hang my clothes just because it was so dark ), but other than these all is great.

Netherlands

Manny

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Hotel Metropolitan Saitama-Shintoshin

Wonderful

Clean. Friendly staff.

Room is a bit small.

Malaysia

Khaixian

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Hotel Metropolitan Saitama-Shintoshin

Wonderful

Within walking distance from Saitama Shintoshin Station, bus terminal to Narita airport, Cocoon City, Yodobashi Camera, restaurants, etc. The staffs are good in English, friendly and helpful. The room is quite nice as well.

The breakfast dining hall is in the lobby. Would be better if they have a proper dining place with nice view over the train station.

Taiwan

Huiwen

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Hotel Metropolitan Saitama-Shintoshin

Besides the position, the staffs, not only for receipt also for the room makers, were carefully caring the travelers.

The perfect point is the position near by the station and SAITAMA Super arena. Good for travelers especially carrying with heavy luggage.

Need to pay for the laundry detergent.

Japan

Abderrazak

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Hotel Metropolitan Saitama-Shintoshin

Wonderful

Everything is excellent in this hotel.

Nothing.

United States

Aya

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Hotel Metropolitan Saitama-Shintoshin

Great customer service, excellent location

I was able to check earlier that was wonderful. I stayed extra 2 hours for small fees as well. Great breakfast. I was kind of sick so very happy to see porridge on menu. The room and bathroom were very small. No onsen or big bath options like hotels in Omiya

Thailand

Songporn

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Hotel Metropolitan Saitama-Shintoshin

Great!

Convenient to attend concert hall

Staff at 5th floor seems not good in welcome once check in but Check out is the best staff

Israel

Matan

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Hotel Metropolitan Saitama-Shintoshin

Perfect location, great hotel with exceptional service.

Fantastic hotel and really good value for money. I liked the comfortable bed and pillows, the attentive and welcoming staff and the varied breakfast - I loved that they use non-sugar yogurt and offer lots of vegetables, this was made my choice easier. I was really surprised by how good this hotel was. Also, the location was perfect - I needed to be in a conference at the nearby Saitama arena and it was walking distance to it and also to lots of restaurants and shops in the nearby area.

I wish they had a direct elevator from the station level to the guest rooms- unfortunately you have to change elevators at the lobby floor.

United States of America

Karl

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Hotel Metropolitan Saitama-Shintoshin

Exceptional

Location was excellent. The breakfast was great.

The room was a bit small.

China

Zou

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Hotel Metropolitan Saitama-Shintoshin

staff are nice

location

nothing really

Malaysia

Valerie

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Hotel Metropolitan Saitama-Shintoshin

Exceptional

Location was great and very accessible. The room is not too big but comfortable for 2-3 luggage bags, depending on the size. Bathroom was spacious and the shampoo was very nice.

Japan

Quejadas

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Hotel Metropolitan Saitama-Shintoshin

Satisfyingly worth it :)

Like no other. The rooms are larger and so are the bathrooms. The place is clean and the breakfast buffet is very nice. The location is a winner as it is right at the mouth of the Saitama Shintoshin Station which is one ride away to Tokyo. It is also right beside the Saitama Arena with the Gold’s Gym in it and the Cocoon City Malls. The staff speak english and there is a convenience store, an italian restaurant, and a bakery! The price is top decent! Not unreasonably priced. Also there is about the vibe of the entire surrounding which made me feel so calm. Like whatever you need will be available and you never have to worry. Kudos to the staff!

Nothing. I think only those entitled Karens and Debbie Downers will whine.

Netherlands

Sayaka

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Hotel Metropolitan Saitama-Shintoshin

Great access from the station and a lot of restaurants about the hotel

The location is perfect !

Nothing

Hong Kong

Chuah

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Hotel Metropolitan Saitama-Shintoshin

Very Good

Location is very good as it is just minutes walk from a huge shopping malls and plenty of restaurants options. The hotel didnt have any sign showing the hotel 's name, we have to ask and go round the building for so many times before we found the entrance. As we drive to there and in the hotel website it shows that parking is available and didnt mention about reservation for parking is needed. So when we arrived, no parking available for us and we have to park to nearby shopping mall and it costed us 6800 Yen for overnight parking. We feel very upset about this arrangement.

Parking as it didnt mention about reservation is needed for parking. We have to pay to park to in other parking site. Difficult to find the hotel, no sign to show the name of the hotel from outside

Israel

Moshe

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Hotel Metropolitan Saitama-Shintoshin

Only good things

The staff was excellent polite and helpful And breakfast was very good. The room was ok. Even the toilet at the reception was beyond expectations. The room is very quiet.

All was just perfect

France

Jonathan

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Hotel Metropolitan Saitama-Shintoshin

Exceptional

Best breakfast buffet ever, switching from one day to the other. Ideal location right at the station exit, very comfortable.

United States

Jodi

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Hotel Metropolitan Saitama-Shintoshin

Very Good

Convenient to the stadium (right next door) and to odiyama station. Friendly staff. We booked for an event at the stadium, which was perfect.

Location & room size—I would not have selected this location unless I wanted to be close to the stadium.

Spain

Jean

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Hotel Metropolitan Saitama-Shintoshin

Exceptional

The location and the building is amazing.

The laundry area is small and the machines are not good quality

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- Hotel Metropolitan Saitama-Shintoshin -

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Hotel Metropolitan Saitama-Shintoshin ★★★★

FROM 51,00 (EUR €)

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Hotel Metropolitan Saitama-Shintoshin | Saitama | Japan

Hotel Metropolitan Saitama-Shintoshin

See Photos for Hotel Metropolitan Saitama-Shintoshin (24)

Room choices in Hotel Metropolitan Saitama-Shintoshin

Services

Conditions

Frequently asked questions about Hotel Metropolitan Saitama-Shintoshin

How does the best price guarantee work?

Is WiFi available at Hotel Metropolitan Saitama-Shintoshin?

Is there free parking available at Hotel Metropolitan Saitama-Shintoshin?

What languages are spoken at Hotel Metropolitan Saitama-Shintoshin?

What are the general services offered at Hotel Metropolitan Saitama-Shintoshin?

Are pets allowed at Hotel Metropolitan Saitama-Shintoshin?

What credit cards are accepted at Hotel Metropolitan Saitama-Shintoshin?

What is the check-in time at Hotel Metropolitan Saitama-Shintoshin?

What is the check-out time at Hotel Metropolitan Saitama-Shintoshin?

100% real reviews of Hotel Metropolitan Saitama-Shintoshin

Luis

Roger

Joreen

Manny

Khaixian

Huiwen

Abderrazak

Aya

Songporn

Matan

Karl

Zou

Valerie

Quejadas

Sayaka

Chuah

Moshe

Jonathan

Jodi

Jean

How can we help you?

- Hotel Metropolitan Saitama-Shintoshin -